Robert Dunn - Hotel Equipment Services (OS&E) ...30 years of experience
For hotel projects and serviced apartments.
All departments and facilities equipped with quality OS&E.
Significant savings for large projects

Online Showcase  – Procurement Services – Product Standards – Project Equipment Master lists 

The Challenge

Don’t underestimate the complexity, diversity and quantity of equipment required for a new hotel. With many hundreds of  hospitality suppliers and websites offering thousands of products, it is a challenge, to find the appropriate supplier, manufacturer and product.   Professional procurement expertise is essential to avoid the nightmare scenario of late deliveries, unsafe goods and serious over expenditure.

Introduction

I am a procurement consultant with nearly thirty years of multi-brand hotel project experience, providing  a  service  that ensures quality products, conforming to international standards  are delivered on time and within budget.

I  work with operators and  owners  providing structure and control through accurate budgets & masterlists; guidelines on standards & suppliers; and procurement.

I support   the owner’s  local team by focusing on the  procurement of goods to be imported, while the owner’s local team manages the local activities. (see scope below). In essence my service enables clients, to manage their own local procurement activities, with the support of an experienced specialist.

Tendering is to  an  international  network of pre-qualified suppliers ensuring  quality and value for money.   

 

 

Strengths

 The value of the OS&E can be many millions of dollars for a large five star hotel. I can save the owner  hundreds  of thousands of dollars through effective procurement  direct from manufacturers.

Strengths.

  • Extensive multi brand hotel procurement experience within an international multi cultural environment.
  • References include Hilton International,  Conrad,  Viceroy Hotels, Starwood,  Regent Hotels, Le Meridien, Jumeirah and  Marriott.
  • Vast network (over 500) of trusted pre qualified international suppliers, manufacturers and specialists.
  • Product and brand expertise.
  • Web based service.

Benefits.

  • Ensure quality and value for money through competitive international tendering.
  • Competitive international prices direct from pre qualified manufacturers and suppliers.
  •  Savings are often more than  20% of local distributers prices.
  • Client leverages  product and supplier knowledge not found in a non specialist procurement department.
  • Hotel operators ensure consistent product brand standards.
  • Personalized and private service.
  •  Apply structure and control to the procurement process

About Suppliers and Manufacturers.

  • Provide high-quality, cost competitive products
  • Reliable  services.
  • Green in manufacturing process in terms of water usage, energy efficiency, sustainability of materials and effect on environment.
  • Most conform to ISO standards (9001 & 14001) & use western managed quality control systems.
  • Proven history of successful projects.

About Products and Brands.

  • Many products direct from international manufacturers.
  • Conform to operator’s brand and product standards.
  • Conform to international five star hotel standards.
  • Conform to local & national standards, codes and regulations.
  • Conform to fire, safety, health and hygiene and electrical standards BS EN ISO ANSI or local equivalent.
  • Green in terms of water usage, energy efficiency, and recycling reusing.
  • Balance of design, functionality and durability

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Presentation of services

Download Presentation OSE Robert Dunn v9

OSE-Brochure-RobertDunn-Jan 2019-v1

My Procurement Package in a Nutshell

  • Preparation of  equipment (OS&E) lists (5000 items) with quantities.
  • Guidance on standards, suppliers & manufacturers .
  • Tender process   for  main OS&E ( those items imported by  Client).
  • Budget estimates, time management.
  • Ensure operators brand and supplier requirements are met .
  • Arrange samples.
  • Client   is responsible for placing orders, payments & logistics.

Web Based Procurement Service

My service is  web based  as projects, and stakeholders are usually in diverse locations.

Competitive tendering

  • The selection of suppliers & products is normally through competitive tendering ensuring best quality and value for money.
  • Local projects’ needs, terms and conditions are met, including delivery & installation dates.
  • Prequalified suppliers are agreed with Client (normally 2 or 3 per main bid package).  If project is to be fast-tracked (opening in less than 12 months) then single sourcing may be required.
  • The Client’s and or Operator’s own suppliers are included in the tender process.

Online Showcase of Products and ‘My Project Wishlist’.

www.robertdunn.eu/#showcase

  • The showcase is exclusively for my five star hotel Clients.
  • Helps Clients and operators in the selection process of key items.
  • Presents some of best suppliers and manufacturers (over 200) and over 1000 of the main products required for a new hotel. (Includes items that are high visibility, customer contact items and also critical equipment that is essential for the operation of hotel.
  • Most of the items have five star hotel operator references and many have been used in projects I have been involved with.
  • Registered Clients have access to the Showcase and can create their own ‘Project Wish-list’ for those items to be included in the tender process.

About Suppliers and Manufacturers.

  • Provide high-quality, cost competitive products
  • Reliable  services.
  • Green in manufacturing process in terms of water usage, energy efficiency, sustainability of materials and effect on environment.
  • Most conform to ISO standards (9001 & 14001) & use western managed quality control systems.
  • Proven history of successful projects.

About Products and Brands.

  • Many products direct from international manufacturers.
  • Conform to operator’s brand and product standards.
  • Conform to international five star hotel standards.
  • Conform to local & national standards, codes and regulations.
  • Conform to fire, safety, health and hygiene and electrical standards BS EN ISO ANSI or local equivalent.
  • Green in terms of water usage, energy efficiency, and recycling reusing.
  • Balance of design, functionality and durability

 

Strengths.

  • Extensive multi brand hotel procurement experience within an international multi cultural environment.
  • References include Hilton International,  Conrad,  Viceroy Hotels, Starwood,  Regent Hotels, Le Meridien, Jumeirah and  Marriott.
  • Vast network (over 500) of trusted pre qualified international suppliers, manufacturers and specialists.
  • Product and brand expertise.
  • Web based service.

Benefits.

  • Competitive international prices direct from pre qualified manufacturers and suppliers. Savings are often more than  20% of local distributers prices.
  • Client leverages  product and supplier knowledge not found in a non specialist procurement department.
  • Hotel operators ensure consistent product brand standards.
  • Personalized and private service.
  •  Apply structure and control to the procurement process

 

The Challenge

Don’t underestimate the complexity, diversity & quantity of equipment required for a new hotel.

Introduction

  • Are you working on a new hotel project or resort?
  • Perhaps you are a hotel owner, hotel operator, developer  or local consultant.
  • Still to purchase the operating supplies and equipment(OS&E)?

 

Did You Know?

  •  The value of the operating equipment for large hotel projects can be many millions of Euros.
  •  New hotels often need over 4000 products, from over 50 suppliers, in many countries.
  •  Products must conform to international hotel quality and safety standards.
  •  Professional procurement will lead to significant savings.

Who is my service for?

International Hotel operators, owners, developers & procurement companies.

Strategic partner 

I often provide procurement services with a local strategic partner.  e.g.  logistics companies, developers, designers, FF&E procurement companies.

How do I charge ?

Normally a fixed fee is agreed with Client.

Principles

  • Complete Client confidentiality.
  • No hidden costs or commissions from suppliers.
  • Commitment to safety, quality and value.

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Associate

I am looking for an OS&E associate/partner,  with whom I can collaborate on projects and form a strategic alliance.

Either to promote procurement services  and or provide local support services .

In brief this  strategic alliance would  allow us to share our  expertise and resources in order to provide a procurement solution for  our customers.

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Products Direct from a global network of suppliers.
Often at factory prices.
  • UK for  banquet furniture, lighting and porcelain.
  • France for minibar systems, kitchen utensils and tableware.
  • Netherlands for customised guestroom accessories, kettles, ironing and mirror TVs.
  • Norway for safes.
  • India for bedding, towels and customised lights.
  • Germany for  tableware, hairdryers and floor cleaning.
  • Austria for glassware.
  • Italy for    buffets and design.
  • China for bed linen and towels.
  • Spain for kitchen equipment and pool furniture.
  • Turkey for uniforms.
  • Belgium for mirror, housekeeping and lobby trolleys.
  • Poland for furniture and lighting.
  • USA Guestroom accessories and techncal equipment.
Features
  • All hotel departments equipped with OS&E.
  • Green tendering leading to a positive environmental benefit. 
  •  Online Product Showcase of Ideas (over 200 suppliers and 1000 products)
  • Flexible online services  supporting the Clients local team.
  • Personalized and private service.
  • Service provided online.
  • Partnership available for a hotel operator, design firm or developer with multiple projects.
  • 5 star references:  Hilton, Conrad, Le Meridien, Four Points, Five Hotels Dubai, Regent Hotels (IHG), Marriots,  Sheraton.
  • Past Projects in: UAE, Nigeria, UK, France, Germany, Montenegro, India, China, Belgium, Italy, Spain and Portugal.
Procurement Support
For Operators, Owners, Designers and Developers.
For goods being imported by Client..

Competitive tendering.
Selection of suppliers and products is normally through competitive tendering ensuring best quality and value for money. Local project’s needs, terms and conditions are met, including delivery & installation dates.
Prequalified suppliers are tendered to (normally 2-3 per main bid package).

  • All hotel departments equipped.
  • Project management -time,  scope, budgets, procedures.
  • Preparation of OS&E lists or review of Client’s lists.
  • Guidance on products, specs and standards.
  • Use of Online Product Showcase of Ideas  to help select items for tender process. 
  • Guidance on manufactures and  supply chain.
  • Competitive international tendering  ensuring quality & value.
  • Arrange samples for hotel evaluation.
  • Goods consolidated and shipped to a warehouse near hotel.
  • Clients’ team manages the local procurement activities.

Process begins with a review of the project brief.

For more information email me at: robert@robertdunn.eu 

Fast Track OS&E Service

For projects with a tight schedule, I  will organise one  quote from my special ‘fast track’ suppliers  holding stock. Call to discuss project requirements.

Standards and Masterlists
For Operators, Owners, Designers and Developers.
latavola-risers (34)
glass_lists
Equipment standards manual for each hotel brand.
  • Preparation of guidelines to reflect  hotel brand image.
  • Guidance on manufacturers & suppliers.
  • Product standards will be consistent across the hotel group.
  • Ensure quality and value for money.
  • Selling feature for prospective owners.
  • Online Product Showcase for  Clients
Hotel Equipment Masterlists (OS&E)
  • Preparation of OS&E lists with quantities for each new project.
  • Lists tailored to the  operator’s standards & area config.
  • Over 4000 items of best quality products.
  • With generic descriptions.
  • Provides structure and control to the  process at an early stage..

Process begins with a review of the project brief.

For more information email me at: robert@robertdunn.eu 

Green OS&E

Green ideas

Green purchasing

Green websites

Green tendering

 If all other factors are similar (price, quality, service, maintenance and resupply etc), a local supplier may be chosen over a remote supplier as the reduced level of transport represents a positive environmental benefit.  In addition suppliers normally conform to my Green Policy.

Resources for Clients -Hotel Owners and Operators

NB – Some links in the menu below are only visible to Registered Clients.

Guidance on FF&E Specialist and Manufacturers

Introduction –

With 30 years in the project business I am happy to  introduce   FF&E manufacturer(s)  and specialists to Hotel Clients however I    do not offer a FF&E procurement service.

  • Ensure best value for money and quality products.
  • The manufacturers quote direct to the Client.
  • The tender process, due diligence, procurement,  logistics and installation is   by the Client.
  • The furniture is manufactured according to designs supplied by the Client.

 

  • Scope

Guestrooms:

  • Headboards (upholstered or not)
  • Wardrobes , TV units
  • Desks, Luggage units
  • Wooden free-standing units
  • Possibly curtain rods, skirting
  • Lights, seating, upholstered sofas

Public Area:

  • Bars, Reception counters
  • Hot, cold buffets for restaurant
  • Free-standing wooden units, Screens
  • Architraves, Wall cladding
  • Pillar cladding
  • Benches
  • skirting
  • Possibility of lights,  chairs and armchairs, upholstered sofas

Shipyard business (ferries)

  • All wooden furniture for passengers’’ cabins
  • All wooden scope for Public Area
  • Does not normally include:lights,carpet  chairs and armchairs, upholstered sofas

 

  • Please note, that I am not a supplier but facilitate the contact  between  buyers and suppliers (introduce).  The manufacturer/supplier is solely responsible for the sale of the products and observing any responsibilities in respect to contract, information and customer rights.   The  contract (or order) is concluded only between the buyer(member or Client) and the supplier, should they (the buyer)  choose to accept their offer.

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The materials contained do not constitute professional advice.

The documents listed in the Resources  are for use by Clients and their Buyers and Purchasing Managers working on hotel projects. In essence they are  a collection of draft documents which were used for past  hotel projects. They include processes, procedures, schedules and general information.They may be  of use  if adapted to the needs of the new projects.

Online Product Showcase of Ideas for 5 star Hotel Projects
Exclusively for hotel project Clients.
Registered Clients create their 'Project Wishlist' or 'Product Guidelines on Standards' to be included in the tender process.

The Showcase presents some of best suppliers and manufacturers ( over 200) and the main products (over 1000) required for a new hotel.  Most have five star hotel operators references and many have been used in projects I have been involved with.

showcase_image1

MENUMENU

Please note, that I am not a supplier but facilitate the contact  between  buyers and suppliers (introduce).  The manufacturer/supplier is solely responsible for the sale of the products and observing any responsibilities in respect to contract, information and customer rights.   The  contract (or order) is concluded only between the buyer(member or Client) and the supplier, should they (the buyer)  choose to accept their offer. Buyer must confirm with the supplier that the goods conform to local regulations and local hotel regulations eg electrical, fire, safety, food  and  hygiene.

 

Suppliers that do not wish their products to be showcased to my hotel project clients, should  advise me and I will remove their products. 

Procurement Process-Who does what? (example)

I work with the Clients’ local team and focus on the  goods to be imported while the Clients’ team manages the local activities. (see scope below). In essence my service enables clients, to manage their own local procurement activities, with the support of an experienced specialist.

Hotel Projects Portfolio

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Request a Quote for My Services

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Other contact details here

robert@robertdunn.eu

  • Mobile France +33 (0)6 27 33 61 30
  • Mobile UK + 44 (0)7749 262637

skype robertmichaeldunn

I have local partners in :  Netherlands, Belgium,  Nigeria, Georgia,   Middle East, UK, Spain.