Robert Dunn Procurement Consultant
For luxury hotel projects and apartments
Procurement and Supply of OS&E and FF&E
Services for Operators, Owners, Designers, Developers & Logistics companies
Introduction
I am an independent procurement consultant. I procure, on behalf of the Client, over 4000 OS&E items for each hotel project from my network of international suppliers. I ensure quality products, conforming to international standards are delivered on time and within budget.
Who is service for?
For those involved with projects e.g. hotel operators, owners, designers, developers & logistics companies.
OS&E Services
- Procurement of hotel equipment (OS&E) - tender, samples, orders & logistics.
- Equipment master lists prepared for each project (OS&E).
- Hotel product brand standards manual prepared for each project (OS&E).

Our Online Product Showcase introduces many of the  best products, manufacturers and specialists to hotel project  Clients. They can  create their own ‘Project Wishlist’ to be included in the project tender process.

Presentation

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My Procurement Package in a Nutshell

  • Preparation of  equipment (OS&E) lists (5000 items) with quantities.
  • Guidance on standards, suppliers & manufacturers .
  • Tender process   for  main OS&E ( those items imported by  Client).
  • Budget estimates, time management.
  • Ensure operators brand and supplier requirements are met .
  • Arrange samples.
  • Client   is responsible for placing orders, payments & logistics.

Web Based Procurement Service

My service is  web based  as projects, and stakeholders are usually in diverse locations.

Competitive tendering

  • The selection of suppliers & products is normally through competitive tendering ensuring best quality and value for money.
  • Local projects’ needs, terms and conditions are met, including delivery & installation dates.
  • Pre-qualified suppliers are agreed with Client (normally 2 or 3 per main bid package).  If project is to be fast-tracked (opening in less than 12 months) then single sourcing may be required.
  • The Client’s and or Operator’s own suppliers are included in the tender process.

Online Showcase of Products and ‘My Project Wishlist’.

www.robertdunn.eu/#showcase

  • The showcase is exclusively for my five star hotel Clients.
  • Helps Clients and operators in the selection process of key items.
  • Presents some of best suppliers and manufacturers (over 200) and over 1000 of the main products required for a new hotel. (Includes items that are high visibility, customer contact items and also critical equipment that is essential for the operation of hotel.
  • Most of the items have five star hotel operator references and many have been used in projects I have been involved with.
  • Registered Clients have access to the Showcase and can create their own ‘Project Wish-list’ for those items to be included in the tender process.

About Suppliers and Manufacturers.

  • Provide high-quality, cost competitive products
  • Reliable  services.
  • Green in manufacturing process in terms of water usage, energy efficiency, sustainability of materials and effect on environment.
  • Most conform to ISO standards (9001 & 14001) & use western managed quality control systems.
  • Proven history of successful projects.

About Products and Brands.

  • Many products direct from international manufacturers.
  • Conform to operator’s brand and product standards.
  • Conform to international five star hotel standards.
  • Conform to local & national standards, codes and regulations.
  • Conform to fire, safety, health and hygiene and electrical standards BS EN ISO ANSI or local equivalent.
  • Green in terms of water usage, energy efficiency, and recycling reusing.
  • Balance of design, functionality and durability

 The Challenge

Don’t underestimate the complexity, diversity & quantity of equipment required for a new hotel.

Introduction

  • Are you working on a new hotel project or resort?
  • Perhaps you are a hotel owner, hotel operator, developer  or local consultant.
  • Still to purchase the operating supplies and equipment(OS&E)?

 

Did You Know?

  •  The value of the operating equipment for large hotel projects can be many millions of Euros.
  •  New hotels often need over 4000 products, from over 50 suppliers, in many countries.
  •  Products must conform to international hotel quality and safety standards.
  •  Professional procurement will lead to significant savings.

Who is my service for?

International Hotel operators, owners, developers & procurement companies.

Strategic partner 

I often provide procurement services with a local strategic partner.  e.g.  logistics companies, developers, designers, FF&E procurement companies.

How do I charge?

Normally a fixed fee is agreed with Client.

Principles

  • Complete Client confidentiality.
  • No hidden costs or commissions from suppliers.
  • Commitment to safety, quality and value.

Close
FF&E Services
- Guidance on FF&E manufacturers and specialists.
- Supply of bespoke luxury accessories (FF&E and OS&E).
- Supply of bespoke lighting installations.
Benefits

Strengths

The value of the OS&E can be many millions of dollars for a large five star hotel. I can save the owner  hundreds  of thousands of dollars through effective procurement  direct from manufacturers.

Strengths.

  • Extensive multi brand hotel procurement experience within an international multi cultural environment.
  • References include Hilton International,  Conrad,  Viceroy Hotels, Starwood,  Regent Hotels, Le Meridien, Jumeirah and  Marriott.
  • Vast network (over 500) of trusted pre qualified international suppliers, manufacturers and specialists.
  • Product and brand expertise.
  • Web based service.

Benefits.

  • Ensure quality and value for money through competitive international tendering.
  • Competitive international prices direct from pre qualified manufacturers and suppliers.
  •  Savings are often more than  20% of local distributers prices.
  • Client leverages  product and supplier knowledge not found in a non specialist procurement department.
  • Hotel operators ensure consistent product brand standards.
  • Personalized and private service.
  •  Apply structure and control to the procurement process

About Suppliers and Manufacturers.

  • Provide high-quality, cost competitive products
  • Reliable  services.
  • Green in manufacturing process in terms of water usage, energy efficiency, sustainability of materials and effect on environment.
  • Most conform to ISO standards (9001 & 14001) & use western managed quality control systems.
  • Proven history of successful projects.

About Products and Brands.

  • Many products direct from international manufacturers.
  • Conform to operator’s brand and product standards.
  • Conform to international five star hotel standards.
  • Conform to local & national standards, codes and regulations.
  • Conform to fire, safety, health and hygiene and electrical standards BS EN ISO ANSI or local equivalent.
  • Green in terms of water usage, energy efficiency, and recycling reusing.
  • Balance of design, functionality and durability

Close
Products direct from a global network of suppliers.
Significant savings off local prices.
Thirty years of procurement experience
International five star hotel references in Europe Africa UAE India China.
Online services for diverse locations.
Structure and control.
Other Benefits
Flexible, private and personalised service.
Available to work direct for Client.
Clients team leverages my project and supplier knowledge.
Avoid expensive double or nil counts of purchases through effective review of scopes.
Fee based service
Fee for OS&E procurement service starts at 3% of value of goods but depends on size of hotel.
My service often saves minimum 15 % off local prices.
Contact me for more information and proposal.
Online Product Showcase of Ideas for 5 star Hotel Projects
Introducing innovative suppliers and manufacturers
Register first

The Showcase presents some of best suppliers and manufacturers ( over 200) and the main products (over 1000) required for a new hotel.  Most have five star hotel operators references and many have been used in projects I have been involved with.

Please note, that I am not a supplier but facilitate the contact  between  buyers and suppliers (introduce).  The manufacturer/supplier is solely responsible for the sale of the products and observing any responsibilities in respect to contract, information and customer rights.   The  contract (or order) is concluded only between the buyer(member or Client) and the supplier, should they (the buyer)  choose to accept their offer. Buyer must confirm with the supplier that the goods conform to local regulations and local hotel regulations eg electrical, fire, safety, food  and  hygiene.

Suppliers that do not wish their products to be showcased to my hotel project clients, should  advise me and I will remove their products. 

Products Direct from a global network of suppliers.
Often at factory prices.
Significant savings for large projects.
  • UK for furniture, lighting and porcelain.
  • France for minibars, kitchen utensils and tableware.
  • Netherlands for bespoke guestroom and bathroom accessories.
  • Norway for safes.
  • India for bedding, towels and bespoke FF&E.
  • Germany for  tableware, trolleys and electricals.
  • Austria for glassware.
  • Italy for    buffets and design.
  • China for bed linen and towels.
  • Spain for kitchen equipment.
  • Turkey for uniforms.
  • Belgium for mirror, housekeeping and lobby trolleys.
  • Poland for furniture and lighting.
  • USA Guestroom accessories and techncal equipment.
Green Equipment (OS&E)
Green Tendering

If all other factors are similar (price, quality, service, maintenance and resupply etc), a local supplier may be chosen over a remote supplier as the reduced level of transport represents a positive environmental benefit.  In addition suppliers normally conform to my Green Policy.

Portable water filter
For cool water and tea & coffee.
Bespoke Decorative Accessories-OS&E and FF&E
For luxury projects
  • I introduce manufacturers of bespoke decorative items (OS&E FF&E)  to hotel Clients.
  • The items are manufactured according to the design brief  supplied by the Client.
  • Normally the manufacturers will quote direct to the Client.
  • Due diligence, logistics and installation is by the Client.

Guestrooms bathrooms -examples

  • Bins
  • Room directories trays and ice buckets
  • Mirrors
  • Soap dish
  • Amenity tray
  • Shaving mirrors

Public Areas-Examples

  • Decorative art pieces
  • Vases
  • Planters
  • Wall decor
  • Screens
  • Wall cladding
FF&E Guidance on Specialists and Suppliers.
  • I introduce manufacturers of FF&E  to hotel Clients.
  • The items are manufactured according to the design brief  supplied by the Client.
  • Normally the manufacturers will quote direct to the Client.
  • Due diligence, logistics and installation is by the Client.
Bespoke Lighting from UK

George Singer

  •  London-based, award-winning designer and maker of lighting installations.
  • Installations in the Middle East, around Europe, and in London.
Apartments
Apart hotels
Portable water filter
For cool water and tea & coffee.
Introduction
I am an independent procurement consultant with nearly thirty years of multi-brand hotel project experience. I procure, on behalf of the Client, over 4000 OS&E items for each hotel project from my network of suppliers. I also provide guidance on FF&E suppliers. I ensure quality products, conforming to international standards are delivered on time and within budget.
Ten years as a procurement manager (FF&E OS&E) in Hilton head office was followed by procurement consultancy for Le Meridien, Marriotts, Sheraton, Four Points, Jumeirah, Intercontinental and Viceroy.
In brief I support the owner's local team by focusing on the procurement of goods to be imported, while the owner's local team manages the local activities. (see scope below).
Clients include hotel operators, designers, developers, owners, distributors and logistic companies.
I act in the best interests of the Client at all times balancing the different needs of all stakeholders.
Tendering is to an international network of pre-qualified suppliers ensuring quality and value for money.
Commitment to green tendering ensuring a positive environmental benefit.
The Challenge
Don’t underestimate the complexity, diversity and quantity of equipment required for a new hotel.
With many hundreds of hospitality suppliers and websites offering thousands of products, it is a challenge, to find the appropriate supplier, manufacturer and product.
Professional procurement expertise is essential to avoid the nightmare scenario of late deliveries, unsafe goods and serious over expenditure.
Partners

I am looking for  an associate/partner,    to  share our  expertise and resources in order to provide a procurement solution for  our customers. Send me an email with your ideas..   

I  am keen  to form a partnership   to span multiple projects/brands with  Hotel Operator, Developer or Design Firm.

Procurement Services -Equipment (OS&E)
For goods being imported by Client..
All facilities equipped with quality products.
For Operators, Owners, Designers and Developers.
  • Preparation of equipment master lists and agree budgets for each project (OS&E).  Alternatively  review of Client’s own  lists.
  • All hotel departments equipped.
  • Guidance on products, specs and standards.
  • Guidance on manufactures and  supply chain.
  • Preparation of hotel product brand standards manual for each project (OS&E).
  • Tender process  ensuring quality & value.
  • Arrange samples for hotel evaluation.
  • Project management -time, plan of milestones, purchase order plan and priorities,  scope, budgets, procedures.
  • Use of Online Product Showcase of Ideas  to help select items for tender process. 
  • Goods consolidated and shipped to a warehouse near hotel.
  • Clients’ team manages the local procurement activities.- Receipt of goods, quality control and inventory,
  • Handover  involves the collation of all warranties, safety certificates and service agreement documents.
Fast track available

I normally work with the Clients’ local team and focus on the  high volume and high value goods to be imported while the Clients’ team manages the local activities. 

In essence my service enables clients, to be  supported by  an experienced specialist.

Competitive tendering.
Selection of suppliers and products is normally through competitive tendering ensuring best quality and value for money. Local project’s needs, terms and conditions are met, including delivery & installation dates.  Prequalified suppliers are tendered to (normally 2-3 per main bid package).

Process begins with a review of the project brief.

For more information email me at: robert@robertdunn.eu 

Procurement Process
Product Masterlists - OS&E
Hotel Equipment Masterlists (OS&E) prepared for new project.
  • Preparation of OS&E lists with quantities for each new project.
  • Lists tailored to the  operator’s standards & area config.
  • Over 4000 items of best quality products.
  • With generic descriptions.
  • Provides structure and control to the  process at an early stage..
Manual of hotel product brand standards (OS&E) for each project.
STandards2
  • Manual of standards prepared for each hotel brand.
  • Preparation of guidelines to reflect  hotel brand image.
  • Guidance on manufacturers & suppliers.
  • Product standards will be consistent across the hotel group.
  • Ensure quality and value for money.
  • Selling feature for prospective owners.
Hotel Projects Portfolio
Resources for Clients -Hotel Owners & Operators
Documents

The materials contained do not constitute professional advice.

NB – Some links in this section are only visible to Registered Clients

The documents listed in the Resources  are for use by Clients and their Buyers and Purchasing Managers working on hotel projects. In essence they are  a collection of draft documents which were used for past  hotel projects. They include processes, procedures, schedules and general information.They may be  of use  if adapted to the needs of the new projects.

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Other contact details here

robert@robertdunn.eu

Offices :

  • Maison Dieu, Richmond, North Yorkshire  UK
  • Rue des Jars, La Rochelle, 17000  France
  • Mobile UK + 44 (0)7749 262637
  • Whatsapp France  +33 627336130

skype robertmichaeldunn

Associates in :  France, Netherlands, Belgium,  Nigeria, Georgia,

UAE,  UK,  Spain.