Things for buyer to consider before buying.

 

About Suppliers and Manufacturers.

Supplier criteria.

  • Provide high-quality, cost competitive products.
  • Reliable  services.
  • Financially secure.
  • Most conform to third party certification eg ISO standards (9001 & 14001) & use western managed quality control systems.
  • Proven reliability and history of successful projects / references.
  • A preferred supplier list is normally available from the operators head office.  Confirm with operator.

 

Products and Brands. Confirm with hotel and operator.

  • Conform to operator’s brand standards   and minimum product standards.  Confirm with operator.
  • Conform to international five star hotel standards.
  • Conform to local cultural needs. Confirm with hotel.
  • Conform to local & national standards, codes and regulations.
  • Conform to fire, safety, health and hygiene and electrical standards BS EN ISO ANSI or local equivalent.
  • Green in terms of water usage, energy efficiency, and recycling reusing.
  • Balance of design, functionality and durability

 

Green Issues.

Buyers should consult the ‘Green Resources’ section on this site and take this into account for the tender process.   Products and manufacturing should be sustainable in terms  energy, water and resource efficient. At the end of their life can they be reused, refurbished, recycled or upcycled?

 

First Tasks

 

  • Obtain and review the following from operator: operating policies, preferred suppliers, corporate brand and minimum standards and corporate OS&E lists and quantity coefficients. (if available) Ensure these are  taken into account in the procurement process.
  • Obtain the current OS&E BOQs (from Robert)
  •  Crosscheck OS&E scope(from Robert)  with other scopes eg FF&E, kitchen, electrical, plumbing, AV,IT to ensure no nil or double counts.
  • Check order process timeline(from Robert) with project timetable taking into account  current supplier lead times.
  • Check colours and finishes required with designer eg for equipment in public spaces like eg bins, customised products.
  • Agree suppliers (from Robert) with Client and operator.
  • Red Flag report. Follow up with main suppliers to check lead times eg in view of Covid 2019 virus. Confirm if they hold stocks eg in EU UK.
  • Identify which products to be procured  by Client locally .
  • Identify customised items with long lead times and address first.
  • Obtain opening date.
  • Prepare list of items to be installed and discuss with PM.
  • Review of location, local culture, special local needs, hotel operations policies in terms of product requirements.
  • Identify products that may need to conform to local regulatory standards e.g. electrical, fire, safety, health and hygiene.
  • Establish source of resupply of goods, spare parts and consumables for hotel when in operation.
  • Identify Items that require local consumables/local support?
  • A sample room/mockup room (MUR) presentation is normally required to review the FF&E and OS&E. Consult with hotel, owner and designer
  • A public area furniture and furnishings review is required. – Consult with hotel, owner and designer.
  • A presentation of core OS&E is required eg hairdryer. Consult with hotel GM  to confirm which items are required for presentation.  

 

Other remarks by hotel department.

 

Tableware

  • A tabletop sample review is required to review the main items.  Normally the  hotel GM and F&B manager choose the product lines they prefer. See ‘tabletop ‘ procedure on this site.
  • Ensure that products conform to local standards and cultural norms.  Confirm with hotel –  GM and F&B manager.
  • Coloured chinaware to match interiors.  Confirm with hotel and ID.
  • Buyer to send pdf catalogues  to hotel for review. Review with hotel.
  • Hotel to identify which samples they require. Review with operator.
  • Power point moodboards are useful at this stage. Include a power point of the buffet equipment.
  • Equipment design to reflect interior design of outlet. Confirm with hotel/ID.
  • Check tableware is dishwasher proof. Confirm with Supplier.
  • Check tableware is resistant to scratches and daily hotel wear. Confirm with Supplier
  • Make sure that shelving height is appropriate for glasses.  Check with Kitchen /Bar Consultant
  • Some countries require by law measure indications on glass eg 2cl or 4cl, .25 ltr, .33 ltr – Confirm with supplier and hotel
  • What size of wine glasses are required?  Confirm with hotel
  • What tableware is required for guestrooms?  Confirm with hotel.
  • Are  mugs or tea cups/saucers required for guestroom? Confirm with hotel.
  • Are  special water glasses and whisky glasses  required? Confirm with hotel.
  • What other signature items required? Confirm with hotel.
  • Are sherry glasses required? Confirm with hotel.
  • What cocktail glasses required? Confirm with hotel.
  • Are different style of tableware required in each restaurant? Confirm with hotel.
  • Are soup cups and/or soup plates required ? Confirm with hotel.
  • Check the pouring of any type of jug, coffee pot, tea pot, kettle, etc Confirm with hotel.
  • Check sizes /shapes of dinner plate. Confirm with hotel.
  • Are china coffee pots required as well as coffee thermoses.Confirm with hotel.
  • How is coffee served eg at breakfast . China coffee pots, themos or coffee machine? Confirm with hotel.
  • What  banqueting food display equipment  required? Confirm with hotel.
  • What buffet accessories tableware required? Confirm with hotel.
  • Check that stainless steel used in flatware and holloware is 18/10 spec.  Confirm with Supplier
  • Blades made form special blade steel and should have very good cutting properties ,serrated edge – Confirm with Supplier
  • Is a fish knife and fork required? Confirm with hotel.
  • What chafing dishes required? – Check with Kitchen /Buffet Consultant and hotel
  • Buyer to crosscheck with buffet contract/supplier to confirm that there is no nil or double count  eg chafing dishes in kitchen or buffet counter contract . Check with Kitchen /Buffet Consultant and operator
  • Confirm the mix of electric and sterno heating
  • Confirm the mix of inserts – Confirm with hotel and supplier.
  • Are ceramic inserts required? Confirm with hotel.
  • Check type of tops required  eg  adjustable 180* revolving top which can be held open at 90* – Confirm with hotel.
  • The restaurant buffet may feature built in induction units for  chafing dishes . Check with Kitchen /Buffet Consultant and hotel
  • Check what service plates are required eg specialist platters, dishes, vegatable, fish, meat – stainless/china oval/ round large Confirm with hotel.
  • Are cloches required for room services Confirm with hotel.
  • Are large tea/coffee urns 11L required for banquetting Confirm with hotel.
  • Are leatherette wine/menu covers required or will these be done locally Confirm with hotel.
  • Is barbeque equipment required Confirm with hotel.
  • Colour of table linen, conference cloth and fabric (not strong colours) .Confirm with hotel and ID.
  • Is table skirting required? Confirm with hotel.
  • Stage skirting should match table skirting  Confirm with Supplier
  • Obtain sizes and shape mix of tables from Designer – Confirm with Designer
  • What restaurants require table linen? – Confirm with hotel.
  • Obtain proposal from supplier based on room setup, table sizes and mix – Confirm with Designer and Supplier
  • Buyer to confirm final requirement. Confirm with hotel.
  • Quantity ratios = par 6 for over cloths; par 4 for undercloth
  • What tablecloth drop is required ? Confirm with hotel and supplier.
  • Table linen should be machine washable – Confirm with Supplier.
  • What type and style eg cloth or runners  (not strong colours) . Confirm with hotel.
  • Where are mats and napkins required? Confirm with hotel.
  • Don’t forget room service and banqueting. Confirm with hotel.
  • Wash test 5 times the table cloths. Confirm with hotel.
  • Bar Ensure that local standards are applied. Confirm with hotel.
  • Are optiques for spirit required as part of OS&E in bar. Confirm with hotel.
  • What measure sizes are required? . Confirm with hotel.
  • Are mobile buffets and or showcooking  in main buffet contract or required as OSE? Check with Kitchen /Buffet Consultant and hotel
  • Are carving stations required? Are they in main buffet contract or OSE? – Check with Kitchen /Buffet Consultant and hotel.
  • Special attention should be given to the various platters, containers, bowls and props to display on the buffet +open counters. -. Confirm with hotel.
  • Speciality Restaurants What additional local/ special table ware is required for theme restaurants?
  • Local speciality items should be detailed by operations. This includes things  eg rice , chop sticks, lazy Sue, fondu set, pizza dishes, mobile buffets, barbeque, shawarma , special bowls etc. Confirm with hotel.

Conference and banqueting

  • What finish and colour of ashstands, bins, crowd control posts, information boards,? chrome, brass -. Confirm with hotel and Designer
  • Ensure bins are fire safe.
  • Ashstands, bins, crowd control posts, information boards, screens – Finishes to match interiors – confirm with hotel and Designer often chrome or brass
  • Are ashstands to be used as litter bins as well ? There may be fire security standards  issues Confirm with hotel.
  • What finish and colour is required for piano?. Not for hotels in remote locations. – Confirm with hotel.
  • Should pianos have disclavia option? Confirm with hotel.

 

Meeting Room screens

  • Is wall rail required for hanging screens? Confirm with hotel/electrical contracter
  • Check colour of wallrail matches interior – Confirm with interior Designer
  • What wallrail screens required : projection, white board and flipcharts –  Confirm with hotel.
  • What mobile screens are required: projection, white board and flipcharts  Confirm with hotel.
  • What fixed wall screens required : projection, white board and flipcharts – Confirm with hotel /electrical contracter
  • Are electric projection screens required as part of Operating Equipment? – Confirm with hotel /electrical contracter
  • Are projection screens ceiling or wall hung? – Confirm with hotel /electrical contracter
  • Plans of the meeting rooms should be submitted by the Buyer to the supplier who will propose appropriate equipment in terms of size and capacity – Confirm with Supplier
  • Any wall rail hung items to be checked against the rail used. – Confirm with Supplier

 

Audio Visual -Check requirements with AV consultant.

  • Plans of the meeting rooms should be submitted by the Buyer to the supplier who will propose appropriate equipment in terms of size and capacity – Confirm with Supplier
  • How many laptop projectors required? – Confirm with hotel.
  • Electronic display board may be part of signage package Buyer to check requirements – Confirm with hotel and AV consultant
  • Is Sound system and lighting system for ballroom required as OSE – Confirm with hotel /electrical contractor
  • Is any special regional banquet equipment required eg Lazy Sue, karaoke system – Confirm with hotel.

 

Conference and banqueting furniture

  • Plans of the relevant areas should be submitted  to Burgess or the alternative supplier who will produce furniture layouts and quantities – Obtain plans from hotel conference and meeting rooms..
  • Buyer should then confirm requirements.  Confirm with hotel.
  • Meeting room furniture should be specified in accordance with Operator’s Meeting room guidelines. – Confirm with operator/hotel
  • All items to comply with local fire safety standards , all other local standards and with operators standards. – Confirm with supplier
  • Confirm  that fire certificates are provided where required by local fire officer – Confirm with supplier/hotel
  • Total quantities may be limited by local regulations. to be confirmed by buyer – Confirm with hotel
  • What chair style,colour frame, fabric colour, required? – Confirm with hotel,operator and Designer
  • As it is likely that ballroom chairs will be used on occasions in the meeting rooms it is recommended that the colour schemes in these two areas are coordinated. ? – Confirm with hotel and Designer
  • What table veneer required for executive furniture – Confirm with hotel and Designer
  • What depth of school room table? 45 or 60cm – Confirm with hotel
  • Chairs normally stackable 10 high – Confirm with Supplier
  • Back and seat cushions class French M1-Stain-resistant – Confirm with Supplier
  • Strength: BS4875 (2001) – most chair models to level 5 (severe contract use). – Confirm with Supplier
  • Tables should be: Stackable , folding frame with safety lock Strength and stability severe contract use – Confirm with Supplier
  • Are high round buffet tables required – Confirm with Supplier

 

Front of house  

  • Luggage trolley finishes to match interiors often chrome or brass – Confirm with hotel and Designer
  • What is required in terms of brochure holder display – Confirm with hotel
  • Is an umbrella stand required in OS&E? – Confirm with Designer
  • Front desk clock – Confirm with hotel and Designer
  • Red carpet – Confirm with hotel
  • Front door mats usually part of main contract if this is not the case then Buyer should confirm requirements with the architect – Confirm with operator /Project Manager
  • Mail pigeon boxes normally built in as part of main contract – Confirm with hotel /Project Manager
  • Exchange rate board normally part of signage package – Confirm with hotel/Designer
  • Is any regional equipment required like gun safe, shoeshine stands – Confirm with hotel

 

Outside pool and leasure furniture

  • Is outdoor  furniture required in OS&E or is it in FF&E? – Confirm with Designer
  • Colour/finish/style of pool furniture by Designer – Confirm with Designer
  • Final quantities of pool furniture by GM – Confirm with hotel

 

Fitness center

  • Specialist equipment fitness / spa/ pool – a generic list has been provided. It  may include Spa office, lockers, tools, fitness machines, massage rooms – Confirm with hotel.
  • operator to meet with Owner to discuss requirements – Confirm with hotel.

 

Leisure Equipment Outdoors

  • I have made a budget allowance for this area as requirements have not been finalised. Eg kids club The final requirements for this area should be provided by local operations – Confirm with hotel.

 

Washrooms

  • A typical generic list of washroom items is provided, based on the hotel configuration.
  • Check with Project manager (PM) to see if provided for  in another contract eg building contract.  Final requirement should be in accordance with architectural plans and be coordinated with PM .
  • Finish according to Designer – Confirm with Designer
  • Any electrical items to be coordinated with PM and or electrical contractor.
  • Paper towel/soap dispenser should suit local available consumables like paper towels and soap – Confirm with hotel and Supplier
  • Soap dispenser coordinate with PM.
  • Toilet roll holder should suit local toilet roll and be coordinated with PM ,hotel, supplier and plumbing contractor.
  • Pedal bin should correspond to local standards – Confirm with hotel.
  • Disabled toilet grab bars should correspond to local regulations and may be part of main contract – Confirm with project manager and plumbing contractor.

 

Apartments, Chalets 

  • Is equipment for kitchenettes required for apartments, chalets and suites ? – Confirm with hotel.
  • Is cooking in this budget -microwave and cooking rings ? – confirm with hotel.
  • Are tablecloths required? –  confirm hotel.
  • How will you handle clients dirty linen? Will it be laundered by hotel – hotel to confirm

 

Guestroom

  • Key co ordination section. Items with ** next to them in Masterlist =sample to be approved at sample room review – Confirm with hotel, owner and designer
  • All equipment to correspond to operator ‘s standards – Confirm with hotel, operator.
  • Beds not normally included in OSE. Who is buying the beds? – Confirm with hotel, owner and Designer
  • Buyer to confirm which scope beds are in
  • Door stops, door chains and spy holes normally in construction – Confirm with Project Manager
  • Matv, doors, doorlocks and card system, PABX not in OSE budget (handsets may be ) – Confirm with Owner/Project Manager
  • Installation co-ordinated with Project Manager and co-ordinated with guestroom furniture – Confirm with Project Manager
  • TV Screens in bathrooms may be required – Confirm with Owner Project Manager
  • Bathroom fittings may be in main contract – Confirm with Project Manager
  • Colours and finishes to come from Designer eg bins, hairdryer, shaving mirror, kettle,tray – Confirm with Designer operator
  • Minibar must fit cabinet – Confirm with supplier/ Designer/drawings
  • Fire exit wording according to layout and local codes – Confirm with operator /Owner/Project Manager
  • Fire exit plans according to layout and local codes – Confirm with operator /Owner/Project Manager
  • Tissue box holder Is this built in ? – Confirm with Project Manager
  • If not then colour by Designer and should fit local tissues – Confirm with hotel and Designer
  • Telephone hand sets –Are these part of OSE – Confirm with hotel /Owner/Project Manager
  • Movie system-Who is buying this? – Confirm with hotel/Owner/Project Manager
  • For equipment with doors eg mini bar, safe confirm side of door for hinges ( left/right ) should be confirmed by Buyer – Confirm with Designer
  • What religious books required? – Confirm with hotel.
  • Is a a self extinguishing bin required corresponding to local standards – Confirm with hotel.
  • Confirm that size of hangers are appropriate to size of wardrobe and bar on which it hangs – Confirm with hotel /Owner/Project Manager
  • Fire escape frame according to Designer – Confirm with Designer
  • Kettle tray-Buyer should confirm that size of kettle/ tray is appropriate for the furniture on which it will sit . – Confirm with hotel and Designer
  • Loose folding luggage rack,confirm specification with interior Designer. May not be required – Confirm with hotel and Designer
  • Acrylic brochure stands and leather room directory holders according to local requirements – Confirm with hotel.
  • Bathroom fittings Are these required as part of operating equipment or have they  been specified in the Designer’s FFE package? – Confirm with Designer
  • Installation of bathroom fitttings co-ordinated with Project Manager. Co-ordinate with bathrom equipment – Coordinate with Project Manager
  • Chrome fittings: Buyer to confirm specification with interior Designer – Confirm with Designer
  • Disabled bathroom fixtures should correspond to local codes and requirements. May be in main contract – Confirm with operator /Owner/Project Manager/plumbing contract
  • Are  shower curtains/perspex screens required? – Confirm with hotel/Owner/Project Manager
  • Is an illuminated(with light) shaving mirror required? What colour/finish? – Confirm with hotel/Owner/Project Manager/ID

 

Electrical Equipment

  • Electrical power connections required . – Confirm with hotel /Owner/Project Manager
  • Installation co-ordinated with Project Manager. Co-ordinate with guestroom furniture – Confirm with hotel /Owner/Project Manager
  • To be compatible with local electricity supply and conform to local electrical standards – Confirm with hotel /Owner/Project Manager
  • The latest equipment should be purchased.
  • Is a shaving socket in main contract – Confirm with Project Manager
  • Hairdryer is an incorporated shaving socket required? – Confirm with Project Manager
  • Desk drawer hairdryer- drawer must be deep enough and a local power source will be required . – Confirm with hotel /Designer/Owner/Project Manager
  • Telephone hand sets Are these part of OS&E? – Confirm with hotel /Owner/Project Manager
  • Ironing center colour by interior Designer . Must fit in wardrobe – Confirm with hotel/Designer/Project Manager  Send sample to GM to confirm that it is correct size and spec
  • Is an automatic mini bar required? What size, colour ,finish required? Coordinate with furniture – Confirm with hotel /Owner/Project Manager/Designer
  • Buyer to confirm side of door for hinges .( left/right ) – Confirm with Designer/Project Manager
  • What model of minibar, safe, TV , hairdryer, shaving mirror? – Confirm with operator
  • Who is buying and coordinating the movie system ? What model required? – Confirm with operator /Owner/Project Manager
  • Television often in FF&E or electrical contract.  Electrical power connections and cabling required. Installation co-ordinated with Project Manager. Co-ordinate with guestroom furniture. – Confirm with hotel /Owner/Project Manager
  • Who is installing TV and movie system? – Confirm with hotel /Owner/Project Manager
  • Where is TV to be positioned? – Confirm with hotel /Owner/Project Manager
  • Check TV size against furniture – Confirm with Designer/hotel
  • Who is supplying speaker and cabling? – Confirm with hotel/Owner/Project Manager
  • TV must be compatable with in house movie system – Confirm with hotel /Owner/Project Manager
  • Is a separate box for interactive functions required? Where will it be hidden and a conduit will be required? – Confirm with hotel /Owner/Project Manager

 

Beds Often in FF&E – confirm with ID, hotel, Project manager

 

Guestroom bedding linen and towels

  • Linen to be appropriate to bed size – Confirm with hotel and Designer
  • Buyer must confirm bed (and day bed) dimensions dimensions (length, breadth, height of mattress, height of base + legs) mix and quantities – Confirm with hotel ,Designer and Supplier
  • Buyer must take into account the above information regarding dimensions, mix and quantities when finalising the order of bed linen – Confirm with hotel ,Designer and Supplier
  • Before final selection, articles should be wash tested in actual laundry conditions ( 5 washes) then tried on bed which has been selected – Confirm with hotel,Designer and Supplier
  • Different sized sheets and duvet covers should have a colored ribbon to identify them. Confirm with supplier
  • Buyer to confirm specification with operations and check on bed in sample room. – Operator to provide Provide Buyer with operator Bbd linen document and standards.
  • Is bed skirting and sash required as OS&E or FF&E? Should be appropriate to bed, base and legs. – Check with Designer
  • Linen confirm bottom sheet and duvet only ie no 2nd sheet – Confirm with hotel
  • Check that duvet corresponds to local condition. – Confirm with hotel
  • Check the duvet covers on duvets. Take into account shrinkage. – Check with supplier
  • Check duvet on bed selected. – Check with supplier
  • Check sheets on bed selected. – Check with suppliers
  • Confirm duvet colour – Confirm with hotel and Designer
  • Check pillow cases on pillows selected – Check with supplier
  • Bathroom linen wash test 5 times in laundry conditions – Confirm with operator

Room service

  • Confirm quantity of shoe polishers – Confirm with hotel and PM
  • Confirm finish of shoe polishers – Confirm with Designer
  • Ensure that there is power supplied – Confirm with Project Manager
  • Ice machines not normally OS&E – Confirm with Project Manager, kitchen contractor
  • Ice machines require power and drainage supplied, are in accordance with architects plans – Confirm with Project Manager
  • Confirm finish and dimensions of ice machines? Are they recessed in wall? – Confirm with Project Manager/Designer
  • Make sure the room service trays fit the corridor tray trolley – Check with supplier
  • Are room service trolleys in OS&E or kitchen contract? – Crosscheck kitchen contract
  • Buyer to confirm that the trolleys fits in service lifts, and all doorways – Check with supplier /Project Manager
  • Appropriate castors are required depending on floor surfaces eg carpet or marble (ie marble is slippy) – Check with supplier /Project Manager
  • Box stand to hold food warmers .Electrical power connections required . Installation co-ordinated with Project Manager. – Coordinate with Project Manager

 

 

Back of house

  • Plans of the shelving areas with with details of what will be stored should be submitted to the recommended supplier who will prepare a quotation and layouts. – Confirm with hotel and supplier
  • Ensure that shelving is delivered and installed before the OS&E which is stored on it. – Confirm with hotel/Owner/Project Manager
  • Railex for uniforms coordinated with Project Manager requires electrical connection – Confirm with hotel/Owner/Project Manager
  • Plans where Railex is to be installed should be submitted to supplier who will provide proposal. Site dimensions for railex should be checked by supplier. – Check with supplier
  • Mobile Linen Storage installation coordinated with Project Manager – Confirm with hotel /Owner/Project Manager
  • Plans where Mobile Line Storage is to be installed, should be submitted to supplier who will provide proposal. Site dimensions for railex should be checked by supplier. – Check with supplier
  • Some back of house trolleys should be delivered before other OS&E deliveries – Check with supplier
  • A compacter allowance has been made in this budget but this equipment may be in local garbage collection contract ie it may be rented. – Check with hotel
  • Electrical power connections required for compacter. Installation coordinated with Project Manager – Confirm with hotel /Owner/Project Manager
  • Maintenance of compacter is essential. Check this is provide for . – Check with supplier
  • Appropriate wheely bins to be purchased – Check with supplier /hotel
  • Wheely bins for refuse co-ordinate sizes with local garbage contracter. – Check with supplier /hotel
  • Check colours and sizes with local operations Often colours of bins are according to local laws eg in Europe :blue – for paper,green – for compostables,yellow – for all type of package – Check with supplier /hotel
  • Are there any high ceilings for which a “personnel lifter” is required to access ceiling What is the height of the ceiling to be accessed ? – Confirm with hotel

 

External areas operating equipment

  • Flagpoles not in OS&E normally in construction. – Confirm with hotel /Owner/Project Manager
  • Security camera system is not  included in our OS&E list as it is assumed that it is in main contract – Confirm with hotel /Owner/Project Manager
  • Vehicles not included in OS&E. They may be rented or leased. Confirm with hotel
  • Carpark equipment is normally part of main contract – Confirm with hotel/Project Manager
  • What flags are required? – Confirm with hotel

 

Housekeeping areas

  • Vacuum cleaners to include appropriate accessories and spare parts like belts for hotel use – Check with supplier and hotel
  • Must be adapted to local technical differences (e.g. voltage, plugs, certifications).
    – Check with supplier and hotel
  • Accessory variations may lead to higher or lower prices. Arrange for the supplier’s local representative to present a product demonstration and a customized offer.
    – Check with supplier
  • Housekeeping trolleys-Must fit in service lifts and through all doors – Confirm with supplier/Project Manager
  • Bumper wheels are fitted at a height that won’t mark corridor wallcovering. – Check with supplier
  • Appropriate castors are required depending on floor surfaces eg carpet or marble (ie marble is slippy) – Check with supplier
  • All appropriate linen bags to be ordered with trolley – Check with supplier
  • How are external villas being cleaned? – Confirm with hotel
  • Is a vacuum cleaner in each apart/suite – Confirm with hotel

 

Kitchen utensils  Stewarding

  • Double check Kitchen Utensil and Stewarding OS&E lists with main kitchen contract to ensure that there are no double or nill counts – Crosscheck kitchen contract
  • Buyer should confirm that all equipment is compatible with equipment in main kitchen contract and in trolley section, in particular dimensions – Crosscheck kitchen contract
  • Speciality utensils lists eg Chinese Utensils to be prepared locally – Confirm with hotel
  • It is important that appropriately sized trays, dish/glass washing trays, plate cassettes +trolleys are purchased – Check with supplier and kitchen contract
  • Relevant sample of tray/china/glassware to be obtained by Buyer to confirm compatability – Check with supplier
  • Operating equipment does not include hot or refrigerated trolleys for banquets – Check with hotelr and kitchen contract

 

Stewarding

  • Buyer to confirm that, where appropriate, equipment purchased is compatible with other related equipment – Confirm with Supplier and Kitchen Consultant
  • Check cup /glass baskets are appropriate size – Confirm with Supplier and Kitchen Consultant
  • Check plate covers, plate rings, cloches, plate dispensers – with plates. tray racks and tray trolleys with trays –

 

First aid

  • Equipment requirements should be according to local rules but first aid kits needed everywhere and resuscitation equipment essential in key locations ( always accessible) – Confirm with hotel and supplier
  • Resuscitators are required – Confirm qauntity  with operator
  • What local regulations must equipment conform to? – Confirm with hotel

 

Engineering

  • Are there any high ceilings for which a “personnel lifter” is required to access ceiling What is the height of the ceiling to be accessed ? – Confirm with hotel

 

Office and admin

  • Office furniture not normally OS&E
  • Final office furniture requirement should be in accordance with architects plans and operators requirement . A generic list may have been been provided – Confirm with hotel, PM and Designer
  • Colours and fabrics to be selected by Designer and GM – Confirm with hotel and Designer
  • Materials and fabrics to conform to local fire codes – Confirm with Supplier
  • Filing to allow for standard locally available suspension files . The Buyer should confirm the name of the local supplier of these. – Confirm with Supplier
  • Electrical power connections required . – Confirm with hotel /Owner/Project Manager
  • How many key cabinets required? – Confirm with hotel
  • How many pigeon holes required? May be part of main contract – Confirm with Owner/Project Manager
  • Filing mobile on rails not provided
  • Site dimensions should be checked by supplier – Check with supplier and Project Manager
  • What safes required? – Confirm with hotel
  • Check that floor loading is OK for the safes – Confirm with supplier/Project Manager
  • Safes must conform to local insurance requirement. – Confirm with Supplier, hotel
  • Safes Local maintenance support is required – Confirm with Supplier hotel
  • Confirm that safes can get through the doorways. – Confirm with supplier/Project Manager
  • Are deposit lockers required at front desk and or conference center? – Confirm with hotel
  • Safe deposit boxes-To be coordinated with architect , operations and Project Manager – Check with hotel /Project Manager/supplier
  • How is cash being handled-deposit boxes? – Confirm with hotel
  • Franking machine This will probably be a local purchase or rented Buyer to confirm – Confirm with hotel
  • How are badges being handled? Brother labeling machine allowed in OS&E Masterlist? – Confirm with hotel
  • Photocopers and faxes? Are these rented or purchased? – Confirm with hotel
  • Photocopers and faxes? Spec to be confirmed with hotel Confirm with hotel
  • One photocopier to be delivered early for the preopening offices . – Confirm with hotel
  • Electrical power connections required . Installation co-ordinated with Project Manager. – Confirm with hotel

 

Security & Control Equipment

  • Time & attendance system not normally  OS&E- Confirm with hotel
  • Time and attendance not normally  OS&E  Electrical power connections required . Installation coordinated with Project Manager – Confirm with hotel and Project Manager
  • Staff restaurant card system not in OS&E  – Confirm with hotel
  • Credit card electronic not OS&E. Are these required or rented from the bank? Confirm quantities – Confirm with hotel
  • Paging system (often part of PABX not normally  OS&E) and or two way radio Is this required? If yes how many? – Confirm with hotel /Owner/Project Manager
  • Security camera system allowance Not OS&E may be part of main contract – Confirm with hotel /Owner/Project Manager

 

Spare Miscellaneous

  • Buyer to confirm with supplier the spare parts requirement for hotel use. Spare parts should be available for a minimum period of six years – Confirm with Supplier
  • Many hotels have too much spare stock. It is important to have spares for a fabric or carpet that it is used in large spaces such as corridors and ballrooms but a hotel will need proportionately less spare stock of materials that are used in smaller spaces such as guestrooms. Spare stock should only be kept of specially made materials or items; even then spares should not normally exceed 2 or 3 % at most. Replacements for stock items should be purchased as required. –
  • If consumables are required to be used with the equipment eg tissue box holder, photocopiers then Buyer to ensure that local consumables are available and provide details of the local contact – Confirm with Supplier

 

Staff Area – dining area, staff lockers, showers

  • Staff dining furniture not normally OS&E Co ordinate with Designer. Final requirement should be in accordance with architects plans and operators requirement . – Confirm with hotel /Owner/Project Manager/Designer
  • Lockers not normally OS&E  Confirm hotel and PM
  • Lockers come in tiers of 1, 2, 3, lockers per complete unit.
  • Plans of the relevent areas should be submitted to the recommended supplier for layout and quotation – Check with supplier
  • What male female mix is required? – Confirm with hotel
  • What colours required – Confirm with hotel
  • Must correspond to architects plans including room height – Confirm with hotel /Owner/Project Manager
  • Staff dining seating according to Operations and plans – Confirm with hotel /Owner/Project Manager
  • Hand dryers Electrical power connections required . Installation co-ordinated with Project Manager – Confirm with Project Manager
  • Paper towel and toilet paper dispenser Buyer to ensure that size is appropriate to locally available paper towel – Check with supplier
  • Are shower curtains required – Confirm with Project Manager

 

Staff Uniforms

  • Are seasonal sets required? – Confirm with hotel
  • Uniforms “Fashion Show” required before selection made. – Confirm with hotel , Supplier, Owner and Designer
  • Final style colour sizes and sex mix to be confirmed by local hotel – Confirm with operator
  • Requirement is in accordance with preliminary staffing guide and sex mix supplied by General Manager – Confirm with hotel
  • Designer will require a schedule of the positions that will need uniforms & a note as to whether they can be stock size eg engineering or should be specially tailored for a good fit eg. doorman restaurant hostess). – Confirm with hotel

 

 

OS&E for Staff Accommodation

  • Is there staff accommodation ? Confirm with operator /Owner/Project Manager
  • What equipment is required? – Confirm with operator /Owner/Project Manager

 

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