Hotel Walkie Talkie Digital UK

Whether in the hotel, casino, resort, club or restaurant sector, there is increased pressure to provide the highest levels of customer delight to win invaluable word of mouth endorsement.

Hotel owners and operators in have quickly realised how two-way radios help in providing instant customer service and the effective management of employees across different departments including security, safety, front of house, housekeeping, maintenance, banqueting, kitchens, restaurants, shops and car parks.

Kenwood analogue and digital two-way radios and systems employed at some of the largest and most exclusive hotels, resorts and casinos in the world, where two-way radio communication keeps guests feeling safe and significantly enhancing operational efficiency and customer satisfaction. For example, front of house can make sure that housekeeping is able to prioritise which rooms are prepared first and in turn, housekeeping can contact laundry and stores for additional linen, guests’ amenity kits and so on. The same would apply to security and safety within the building and its grounds, especially in the event of a security breach or in an emergency when the safe and fast movement of large numbers of people will need to be managed.

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