Robert Dunn’s scope of work (typical)

  • Overseas procurement  ie goods imported by the Client.
  • Procedures, processes strategy
  • Guidance on suppliers and manufacturers.
  • Guidance on luxury hotel equipment standards and product brands.
  • Guidelines on specifications   more info
  • Guidance on FF&E suppliers. (not procurement)
  • Budget estimates.
  • Detailed customised OS&E lists (5000 items) on excel.  Alternatively  hotel operator’s lists used.
  • Bill of quantities.
  • Time management.
  • Ensure operators brand and supplier requirements are met .
  • Arrange samples.
  • Tender process.
  • Provide final purchase recommendations (PR) or PR-TBF (to be finalised by local partner with Hotel) .


Competitive tendering

  • The selection of suppliers & products is normally through competitive tendering ensuring best quality and value for money.
  • Local projects’ needs, terms and conditions are met, including delivery & installation dates.
  • Prequalified suppliers are agreed with Client (normally 2 or 3 per main bid package).  If project is to be fast-tracked (opening in less than 12 months) then single sourcing may be required.
  • The Client’s and or Operator’s own suppliers are included in the tender process.

Local  partner’s scope of work (typical) 

  • Secures a procurement contract with the hotel Client.
  • Local sourcing and local procurement.
  • Procure local customised products.
  • Procure uniforms.
  • Liaises with local suppliers and distributers.
  • Receives samples, presents to hotel operator & owner.
  • Coordinates tabletop and room equipment presentation for the operator.
  • Establishes if there are local codes & regulations which  OS&E must  conform to eg fire, safety and electrics.
  • Confirms which local electric sockets are used in hotel.
  • Finalises purchase recommendations /decisions that   are stuck, often with hotel operations,   based on the   PR-TBF sent        by R Dunn .
  • Arranges for orders to be placed by owner. All purchase orders and contracts are between Owner and the suppliers . Robert Dunn does not accept any liability or penalties in the case of non-performance or delays by OS&E suppliers; subsequent liquidated damages are solely attributable to the responsible supplier.
  • Arranges for supplier payments-advance and pre shipment, by owner.
  • Appoints the freight forwarder for logistics, tracking, deliveries and installation.
  • Importation and customs clearance/customs payments/local tax/ tariffs.
  • Receives the goods.
  • Upon delivery of the goods, inspect and check each item for completeness and damage before releasing to the hotel operator .  In the event of missing or damaged goods,   advise R Dunn who will  discuss with  the supplier.
  • Commencing on first delivery of the goods, issue weekly reports reconciling the Goods delivered against those ordered, so that an updated delivery status is available at all times.
  • Ensures deliveries stored in a safe location.
  • Arrange local temporary offsite warehouse facilities.
  • Monitors any claims on damaged items upon delivery to site or warehouse.
  • Supervises site deliveries from local warehouse to hotel.
  • Ensures hotel provides support staff to move and place goods.
  • Coordinates movement of goods from store to rooms. Hotel to provide support staff to move and place goods.
  •  Agrees installation program and Coordinates installation Usually installation is by the general  contractor or external installers
  • Finalisation including compliance with quality requirements.
  • On completion of the Services (ie after all goods have been delivered), issue a Close Out report to the Client/Construction Department which shall include an inventory report listing all goods delivered.

By Client (often the owner and or developer).

  • Supplier payments-advance and pre shipment.
  • Approves samples with operator.
  • Places purchase orders.


Client Resources