Terms and conditions Robert Dunn.

1. Definitions

  • Robert Dunn Hotel Equipment Services is the name of my consultancy service.
  • Website refers to www.robertdunn.eu and www.robertdunn.co.uk.
  • Suppliers refers to suppliers or manufacturers of goods or services who work directly or indirectly with me or with/for my Clients.
  • Clients may include hotel operators, developers, owners, logistics companies, and purchasing agents.
  • Visitors/Users of the website are not necessarily Clients.

2. General Overview

  • I provide consultancy services in the procurement of Operating Supplies & Equipment (OS&E) for hotel projects.
  • The website and the Product Ideas Showcase are for general information only and do not constitute professional or legal advice.
  • The information I provide is for general guidance only, tailored to each Client’s needs.
  • I do not manufacture or sell goods. I provide advice on suitable suppliers and products.
  • The Client is solely responsible for managing the tender process and negotiating pricing and terms with suppliers.
  • I have no contractual relationships with any suppliers or manufacturers.
  • I act only as an intermediary and am not a party to any purchase agreement or supplier contract.
  • The supplier is fully responsible for the sale, quality, compliance, and delivery of goods and services.
  • Clients must carry out due diligence to confirm that suppliers meet financial, legal, and product standards.
  • I may receive affiliate commissions if a buyer purchases products via links on my website.
  • While I may propose potential suppliers, responsibility for reviewing, assessing, and approving them lies entirely with the Client.
  • Participation in any tender process is subject to suppliers meeting the Client’s pre-qualification requirements. An example of such a process is provided on the page: ‘Suppliers Pre-Qualification Process’ and includes the section  Supplier Compliance Policies.

3. Fees & Client Responsibilities

  • My services are fee-based. Interested parties should request a formal fee proposal.
  • All purchase orders and supplier payments are the Client’s responsibility.
  • Final purchase terms must be negotiated directly between the Client and the Supplier.
  • I may offer guidance on typical order terms and conditions, but all contracts are concluded by the Client.
  • Clients are expected to use their internal purchase order systems.
  • All warranties, contractual obligations, and liabilities reside solely between the Client and Supplier.

4. Reports & Budgets

  • Budget estimates, equipment lists, and other documents I provide are indicative and for guidance only.
  • Budgets are generally ex-works and do not include freight, duties, or local handling.
  • While I review all documents carefully, I do not accept liability for errors, omissions, or inaccuracies.
  • I am not responsible for any direct, indirect, special, incidental, or consequential losses arising from reliance on my reports.

5. Procurement Process

  • Suppliers are expected to quote in full compliance with the generic specifications I prepare.
  • Alternative specifications must be clearly stated and submitted in addition to the original quote, subject to Client approval.
  • It is the Client’s responsibility to ensure all products comply with relevant local and national hotel regulations (e.g. fire, safety, hygiene, electrical).
  • I may assess suppliers as part of the process, but final responsibility for supplier choice lies with the Client.
  • I am not liable for incorrect specifications, product quality, late or missed deliveries, or pricing issues.
  • Local procurement and logistics are managed by the Client or their designated partner.
  • Any goods or services presented via my platform or documents do not create legal obligations or rights against me.

6. Intellectual Property

  • The Client acknowledges that all copies of the Excel Operating Equipment (OS&E) Lists (extracted from Robert Dunn’s OS&E Masterlist), associated documentation, and all related proprietary rights — including copyright, patent, and trade secret rights — are and shall remain the sole property of Robert Dunn.
  • Clients may not copy, transfer, sublicense, distribute, or reproduce any part of the budgets, listings, reports, or documentation without prior written consent.

7. Website Use & Disclaimer

  • I am not responsible for any website outages, data loss, or technical issues.
  • All downloadable files are virus-checked, but users are advised to use their own antivirus protection.
  • The website content does not constitute professional advice and is provided “as is.”
  • I disclaim all liability for:
  • Inability to access the website
  • Buyer decisions based on site content
  • Goods or services provided by third-party suppliers
  • Content of third-party websites linked on this site

8. Product Ideas Showcase

  • The Showcase presents ideas for hotel projects only and does not constitute recommendations or professional advice.
  • All transactions are strictly between the Client (or Member) and the Supplier.
  • Clients are responsible for ensuring compliance with applicable product regulations and supplier qualifications.
  • Clients should ensure suppliers complete the required pre-qualification forms. A sample is available on the Suppliers Pre-Qualification page.

9. Moodboard / Wishlist Tool

  • Clients and members may use the Moodboard/Wishlist feature to shortlist products for tender or internal brand standards.
  • Enquiries from members without a formal agreement are non-binding and treated as prospect interest only.
  • All final orders must be placed directly between the Client and the Supplier.

10. Supplier Information

  • Some (not all) Suppliers listed in the Showcase have been pre-qualified. Buyers must still conduct due diligence.
  • Suppliers should meet international hotel standards and possess relevant certifications (e.g. ISO, fire, food safety).
  • Suppliers not wishing to appear in the Showcase should contact me directly.
  • The C-1 Supplier Pre-Qualification Questionnaire is available for download.

11. Copyright

The entire content of www.robertdunn.eu and www.robertdunn.co.uk, including the Online Equipment Database (OEDB), design, text, and graphics, is the property of Robert Dunn.
All rights reserved.

“Robert Dunn Hotel Equipment Services” trademarks and any custom graphics or trade names are also the property of Robert Dunn.
Unauthorised use, reproduction, or distribution of site content without written permission is strictly prohibited.


12. Final Legal Disclaimer

  • Documents and templates on this website, including those in the “Resources” sections, were developed for specific hotel projects and must be adapted for use in other projects.
    Some documents are password-protected and are provided for informational purposes only.
  • Robert Dunn disclaims all responsibility for:
  • Site access issues
  • Purchases or use of goods/services featured on this site
  • External supplier links or site content
  • Any loss, damage, or injury resulting from use or reliance on this site
  • All content is provided without warranty, express or implied.
  • Jurisdiction for any disputes arising from use of the website or service lies in England.
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