How it works detail (2017) | Hotel Equipment Services | Robert Dunn

How it works detail (2017)


How it works.
Step 1 Information we require from Client includes:

  • Hotel room layouts.
  • Summary of guestroom configuration ( e.g. twins kings).
  • Public areas configuration.
  • An indication of owner's budget (if available).
  • Location of hotel.
  • Operators name and standard of hotel.
  • Expected opening date.

  • Step 2 We prepare a detailed budget and lists with quantities and generic specs .

    Alternatively we review the Clients own OS&E lists in terms of standards and ensure operators brand and supplier requirements are met.

    Step 3 The detailed OS&E lists are reviewed with Client and hotel operations.

    Step 4 We cross check the OS&E lists with the main contracts- kitchen, laundry and designers scope to ensure that there are no double or nil counting.

    Step 5 We prepare the schedule of time and tasks.

    Step 6 Prepare the bills of quantities & materials and tender to the suppliers agreed with Client/operator (equal and approved suppliers ) .

    Step 7 Organise samples and brochures for Client review.

    Step 8 Client coordinates the presentations of equipment including the table top presentation, banquet furniture presentation, model room samples presentation, for operations.

    Step 9 Client coordinates the test laundering of bedding , towels and uniforms.

    Step 10 Ensure “devil in the detail” analysis of quotations.

    Step 11 Negotiate terms and prices, to ensure value for money.

    Step 12 Once the best quote has been selected we upload online for the Client –the quote with purchase recommendation(PRs) , terms and conditions.

    Step 13 Terms are finalised between the Client and suppliers eg payment terms and delivery schedule. We assist with this process.

    Step 14 The Client places the orders direct with suppliers according to the purchase request from us(PR). The contract is between Client and the supplier.

    Step 15 Payment procedures implemented by Client eg advance payment (if agreed), L/C, bank guarantees, payment bonds etc.

    Step 16 Track & progress orders.

    Step 17 Organise the inspection of goods at factory and warehouse.

    Step 18 Final payment made by Client (according to terms) to suppliers before shipment.

    Step 19 When the shipment is ready the freight forwarder picks up the goods and transports to the hotel.

    Step 20 Monitor the logistics, tracking, deliveries and installation.

    Step 21 Deliveries and installation coordinated by Client and hotel .


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